Policies

OVERVIEW

This website is operated by 1st Maker Space. Throughout the site, the terms “we”, “us” and “our” refer to 1st Maker Space. 1st Maker Space offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Click here to view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall 1st Maker Space, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless 1st Maker Space and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@1stMakerSpace.com.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from 1stMakerSpace.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal, Venmo, Amazon Pay, Stripe, Amazon Pay), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Squarespace to power our online store--you can read more about how Squarespace uses your Personal Information on their website: squarespace.com. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@1stMakerSpace.com or by mail using the details provided below:

1st Maker Space

9059 Technology Lane, Fishers IN 46038, United States

Legitimate Interests

1st Maker Space needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at anytime. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, check out our Privacy Policy.

Privacy policy

You may unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

Consent to communicate

1st Maker Space is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you.

Consent is requested on our website via Hubspot when filling out forms or entering information. In order to receive communications from our team, you must allow your contact information to be stored as a Marketing Contact.

BEFORE YOU (“YOU” MEANS THE ORGANIZATION WHICH IS A PARTY TO THE PURCHASE ORDER AND/OR ON BEHALF OF WHICH ACCESS TO THE DOWNLOADABLE MATERIALS IS OBTAINED,) CLICK ON THE "I AGREE" BUTTON TO USE THE MATERIALS ACCOMPANYING THIS LICENSE, YOU SHOULD CAREFULLY READ THE FOLLOWING LICENSE AGREEMENT WHICH IS INCORPORATED INTO YOUR PURCHASE ORDER. BY CLICKING ON THE "I AGREE" BUTTON, YOU INDICATE YOUR ACCEPTANCE OF THIS AGREEMENT. IF YOU DO NOT WISH TO BE BOUND BY THIS AGREEMENT, YOU SHOULD PROMPTLY EXIT THIS DOWNLOAD AND CONTACT 1ST MAKER SPACE TO REVIEW YOUR PURCHASE ORDER.

You assume responsibility for the selection of these materials to achieve your intended results, and for the instruction, use and results obtained from the materials.

1st Maker Space ("1MS") grants to you a nontransferable license to:

a. copy the “MATERIALS” onto any computer workstation or server authorized by the organization as specified in the Purchase Order;

b. use the MATERIALS on the installed workstations, and if printed or otherwise provided to students, to use the MATERIALS with student workstations;

c. copy the MATERIALS for backup purposes in support of your use of the MATERIALS on the authorized workstations; and You must reproduce and include the copyright notice on any copy.

YOU MAY NOT USE, DISTRIBUTE OUTSIDE THE LICENSED ORGANIZATION, OR MODIFY THE MATERIALS, OR ANY COPY, MODIFICATION, IN WHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED FOR IN THIS LICENSE. IF YOU TRANSFER POSSESSION OF ANY COPY, OF THE MATERIALS OR RELATED MATERIAL TO ANOTHER PARTY, THIS LICENSE IS AUTOMATICALLY TERMINATED.

This license is effective upon clicking the "I AGREE" button which appears before the MATERIALS can be used and also applies to any additional MATERIALSs you may receive from 1MS. You may terminate it at any time by destroying the MATERIALS and the related material together with all copies, modifications and merged portions in any form. This license will also terminate upon conditions set forth elsewhere in this Agreement or Purchase Order or if you fail to comply with any term or condition of this Agreement or Purchase Order. You agree upon such termination to destroy the MATERIALS together with all copies, modifications and merged portions in any form, and to provide 1MS with written certification of destruction upon request. By accepting this license, you acknowledge that the MATERIALS and backup copies are protected by copyright and trade secret law and that they contain valuable confidential information, and you agree to use reasonable best efforts to protect them from unauthorized reproduction, distribution, disclosure and use. You may not use or disclose the MATERIALS except as provided herein, and you may not reverse engineer, sublicense or lease the MATERIALS, or use the MATERIALS in any shared environment outside that explicitly licensed in the Purchase Order.

THE MATERIALS AND RELATED DOCUMENTATION IS PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ASSUME THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE MATERIALS. SHOULD THE MATERIALS PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

IN NO EVENT WILL 1MS BE LIABLE FOR ANY PROBLEMS ENCOUNTERED DUE TO MODIFICATIONS OF THE MATERIALS.

1MS may, from time to time, revise or update the MATERIALS and/or related material and, in so doing, incurs no obligation to furnish such revisions or updates to you, unless you separately purchase upgrades and technical support from 1MS.

1MS's entire liability and your exclusive remedy shall be: (1) the replacement of any damaged MATERIALS not meeting 1MS's description by providing additional downloaded MATERIALS; or (2) if 1MS is unable to deliver replacement download MATERIALS, you may terminate this Agreement by destroying all copies of the MATERIALS and the license fee received by 1MS will be refunded.

IN NO EVENT WILL 1MS BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE MATERIALS EVEN IF 1MS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR OF ANY CLAIM BY ANY OTHER PARTY.

You may not sublicense, assign or transfer this license, the MATERIALS or the related documentation, and any attempt to do so is void.

This Agreement is governed by the laws of the State Indiana, where any claims arising hereunder shall be litigated. This agreement is for a license of intellectual property, and not for the sale of goods (even though some tangible items may be provided) and not governed by the Uniform Commercial Code.

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND 1MS WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US RELATING TO THE LICENSING OF SOFTWARE FROM 1MS.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-3 business days. Shipments or deliveries will be scheduled at the first available date, but shipping time varies by product. If there are any specific needs for shipping, including date/time restrictions, door or dock location, etc. please let our team know when placing the order. Our team will contact you via email if there is a backorder or delay from any of our suppliers using the email address submitted at the time of the order.

Shipping rates and delivery estimates

All small STEM and Maker Kits, Computer Science Kits, and other small restock items ship free when the order is placed on our website and paid in advance. All items over 30 pounds will be shipped via freight and a shipping cost will be added to the final order.

Items requiring freight shipping (all furniture and some equipment) will be calculated by the 1MS team based on weight and destination. Please email us at info@1stmakerspace.com for a shipping estimate for freight items.

Shipment to P.O. boxes

We do not ship packages to P.O. boxes.

Shipment confirmation and order tracking

For all orders placed online, you will receive a confirmation directly after placing the order and an order tracking number as soon as the order is shipped. For orders placed by PO, you will receive an acknowledgement by email after we process your order.

Delivery and Installation

If large furniture or equipment is ordered, our team will reach out to schedule a delivery and installation appointment.

Sales Taxes

If sales tax is owed, it is calculated at checkout. For organizations that are exempt from sales tax, please send your sales tax exemption form to accounting@1stmakerspace.com for us to activate your tax exemption on your online account. For orders placed by PO, please include it when submitting your order.

Damages

1st Maker Space is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. Often, it is useful to have a picture of the package as-is when you receive it.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-3 business days. Shipments or deliveries will be scheduled at the first available date, but shipping time varies by product.

If there are any specific needs for shipping, including date/time restrictions, door or dock location, etc. please let our team know when placing the order. Our team will contact you via email if there is a backorder or delay from any of our suppliers using the email address submitted at the time of the order.

Shipping rates and delivery estimates

All small STEM and Maker Kits, Computer Science Kits, and other small restock items ship free when the order is placed on our website and paid in advance. All items over 30 pounds will be shipped via freight and a shipping cost will be added to the final order. Full makerspace delivery and installation is calculated at 5% of the total order cost.

Item Estimated delivery time Shipment cost

Orders placed on our website under 30 lbs. 3-5 business days Free

Items and furniture 30 lbs+ Varies by weight and destination* Varies by weight and destination*

*Items requiring freight shipping (all furniture and some equipment) will be calculated by the 1MS team based on weight and destination. Please email us at info@1stmakerspace.com for a shipping estimate for freight items.

Shipment to P.O. boxes

We do not ship packages to P.O. boxes.

Shipment confirmation and order tracking

For all orders placed online, you will receive a confirmation directly after placing the order and an order tracking number as soon as the order is shipped. For orders placed by PO, you will receive an acknowledgement by email after we process your order.

Delivery and Installation

If large furniture or equipment is ordered, our team will reach out to schedule a delivery and installation appointment.

Sales taxes

If sales tax is owed, it is calculated at checkout. For organizations that are exempt from sales tax, please send your sales tax exemption form to accounting@1stmakerspace.com for us to activate your tax exemption on your online account. For orders placed by PO, please include it when submitting your order.

Damages

1st Maker Space is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. Often, it is useful to have a picture of the package as-is when you receive it.

International Shipping Policy

We do not ship items internationally.

We do not ship items internationally.

1st Maker Space guarantees the quality and workmanship of our Maker branded products for ordinary use in a makerspace for a period of one year. This includes furniture, supplies, fixtures and equipment we package and label with the 1st Maker Space brand (“Maker branded products”).

Miscellaneous other products we resell have a 90-day warranty. This includes signage, restock material, and consumables (“other products”).

Our warranty promise includes repair or replacement of defective Maker branded products at our expense delivered to your business or school.

We resell many products we purchase from our trusted partners. Each of these other products has their own warranty terms and conditions. We will act on your behalf to help you resolve any problems you have with their products to the extent that we can but claims for refunds or replacement must be taken up with them. We will be happy to provide you with details of their warranty policies upon request.

We cannot be responsible for projects where the end user has assembled parts from components. We will not repair/replace components, tools or supplies that have been poorly fabricated or damaged during construction, or that have been used in a way that is outside of normal use.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by state to state.

We will not be liable for any indirect, special, consequential, or punitive damages (including claims for loss of use or profits) arising out of or relating to the sale of goods or the transactions it contemplates (whether for breach of contract, tort, negligence, or other form of action) and irrespective of whether we have been advised of the possibility of any such damage. In no event will our liability exceed the price you paid for the specific goods provided by us giving rise to the claim or cause of action.

We will accept non-warranty related returns of Maker branded products for up to 30 days after delivery so long as the product is returned in a condition suitable for resale. You are responsible for the cost of shipping back to us and arranging in advance for a Return Material Authorization (RMA.)

For more information, email 1st Maker Space at info@1stmakerspace.com.

1st  Maker Space warrants the quality and workmanship of our Maker branded products for a period of one year. This includes furniture, supplies, fixtures and equipment we package and label with the 1st  Maker Space brand. Miscellaneous maker products have a 90-day warranty. This includes signage, fiber drums, and kits of spare parts, tools and documentation. Our warranty promise includes repair or replacement of the defective product at our expense delivered to your business or school. 

We resell many products from our trusted partners. Each has their own warranty terms and conditions. We will act on your behalf to help you resolve any problems you have with their products to the extent that we can, but claims for refunds or replacement must be taken up with them. We will be happy to provide you with details of their warranty policies upon request. 

We cannot be responsible for finished projects or projects where the end user has assembled parts from components. We will not repair/replace components, tools or supplies that have been poorly fabricated or damaged during construction, or that have been used in a way that is outside of normal use.  

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by state to state. 

We will not be liable for any indirect, special, consequential, or punitive damages (including claims for loss of use or profits) arising out of or relating to the sale of goods or the transactions it contemplates (whether for breach of contract, tort, negligence, or other form of action) and irrespective of whether we have been advised of the possibility of any such damage. In no event will our liability exceed the price you paid for the specific goods provided by us giving rise to the claim or cause of action. 

We will accept returns of Maker branded products for up to 30 days after delivery so long as the product is returned in a condition suitable for resale. You are responsible for the cost of shipping back to us and arranging in advance for a Return Material Authorization (RMA.)